By Dennis Groves
A tricky, difficult, and eventful trip is printed during this state of the art company tale. Greg, the corporate President, makes use of the most recent variation of the relied on commonplace, The Oliver Wight category A record for company Excellence, to rework his enterprise from mediocrity to prime functionality. What he learns approximately senior administration tasks and behaviors drives him to accomplish notable rewards and merits, no longer the least of that is his company's survival.
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Extra info for Achieving Class A Business Excellence: An Executive's Perspective (The Oliver Wight Companies)
Specifically, since Matt was also responsible for the Information Services group, Greg wanted to know more about the current effectiveness of the ERP business system. Matt became more relaxed with the change of topic. “I have to tell you, Greg, the ERP implementation and start-up in 1999 was an exciting time at Amalgamated. We spent a lot of resources and money to protect ourselves from the possible Y2K threat. We actually eliminated dozens of high-maintenance, independent legacy systems. In IS, the ERP system runs successfully.
But I didn’t get a sense of there being a coordinated plan that they were all supporting. Some of those functional plans seemed to be at odds with others. It was pretty subtle, but I got a clear sense of internal finger-pointing. Perhaps I’m being a bit overcritical, and it really isn’t all that bad. I have to admit that I just didn’t have the time or the freedom to explore deeply enough to see how all the functional plans fit together. “We were interrupted with phone calls and crises in many of the meetings.
I’ll have my staff members bring you up to date during the rest of that day, and start the transition with Stu on April 2. I’ll let you and Stu reach agreement on his official retirement date. Whatever date between April 2 and June 1 that gives you enough time with him and still gives him enough time to prepare for his cruise will be fine with me. ” “The dates sound great, Susan. And thanks for the flexibility on the overlap with Stu. I want to make certain I get enough information from him so that I don’t let anything fall through the cracks, especially in my support of the leadership team.
Achieving Class A Business Excellence: An Executive's Perspective (The Oliver Wight Companies) by Dennis Groves